Access resources | Resources by OHT building block

RISE provides a ‘one-stop shop’ for four types of resources that can support rapid learning and improvement among Ontario Health Teams (OHTs): 1) RISE resources, including RISE briefs (RB) and webinars, among others; 2) resources prepared by other partners; 3) resources prepared by the Ministry of Health; and 4) hyperlinks to curated searches of Health Systems Evidence and Social Systems Evidence for systematic reviews of the research literature and related document types (for when no dedicated OHT resources exist).

Here we focus on resources by OHT building blocks. The full description of these building blocks can be found in RISE brief 1 on OHT building blocks, and this infographic summarizes the building blocks and how they can be drawn on to support a population-health management approach. To support teams invited to submit an application to join cohort 2 of OHTs, we note links to relevant questions in the .

If you know of a resource that would be helpful to other OHTs, please send it to rise@mcmaster.ca.

Building block #1: Defined patient population within a population-health management approach (who is covered and are their needs being equitably addressed?)
[Part of ‘Section 1: About your population' (question 1.1 about who you will be accountable for at maturity) in the full application]

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Domains	RISE resources	Partner resources	Ministry resources	Curated searches
All or most domains	RB28: Identifying how Ontario Health Teams can meet the needs of rurally based patients and community partners in mixed urban-rural and predominantly rural environments RISE brief for citizens: Identifying how Ontario Health Teams can meet the needs of rurally based patients and community partners in mixed urban-rural and predominantly rural environments Rapid synthesis: Supporting population-health management to meet the needs of patients and community partners in rural and mixed urban-rural environments Webinar on how OHTs can approach their work with an attributed population RB32: Enhancing the implementation supports available to support population-health management by northern Ontario Health Teams RS: Identifying community-based models of care that address the needs of ethno-racial communities RS: Exploring models to support trans individuals’ access to care RS: Strategies to improve health outcomes and care experiences for black women with cancer	HCSL tool on unpacking an attributed population The Public and Patient Engagement Collaborative has developed the which highlights key considerations with tailored resources to support OHTs to bring a stronger equity focus to their engagement work
1) Target-population definitions
2) Geographic-area definitions
3) Patient-access targets	Plain language summary - LEAN healthcare can improve length of stay and wait times in outpatient care
4) Service-delivery (volume) targets
5) Sustained care-relationship targets	Plain language summary - Increased continuity of care can lead to reduced mortality rates

Building block #2: In-scope services (what is covered?)
[Parts of ‘Section 2: About your team' (question 2.1 in the full application and sections 2.1.1 and 2.1.2 in the supplementary template) and ‘Section 3: Leveraging lessons learned from COVID-19’]

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Domains	RISE resources	Partner resources	Ministry resources	Curated searches
All or most domains	RB29: Examining intersections between Ontario Health Teams and specialty service lines RISE brief for citizens: Establishing intersections between Ontario Health Teams and specialty service lines RS - Examining the intersections between Ontario Health Teams and Specialty Service Lines RISE brief for citizens: Establishing intersections between Ontario Health Teams and broader human services RISE brief 30: Examining intersections between Ontario Health Teams and broader human services RS - Establishing intersections between Ontario Health Teams and broader human services RS - Examining the intersections between Ontario Health Teams and public health RS - Examining intersections between Ontario Health Teams and home and community care RS - Engaging physicians in Ontario Health Teams RS - Intersections between Ontario Health Teams and long-term care
6) Service-inclusion definitions
7) Service-exclusion definitions
8) Service site decisions	Plain language summary - Integrated care can increase access and patient satisfaction, but the effect on admissions, emergency admissions, length of stay, service usage, and costs

Building block #3: Patient partnership and community engagement (how are patients engaged?)
[Parts of ‘Section 4: How will you transform care’ in the full application (question 4.4 about patient partnership and questions 4.3.1-4.3.4 about working with Indigenous, Francophone, COVID/flu-vulnerable and other populations), as well as part of ‘Section 1 About your population’ (question 1.3 about equity considerations within your population)]

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Domains	RISE resources	Partner resources	Ministry resources	Curated searches
All or most domains	RS: Identifying community-based models of care that address the needs of ethno-racial communities RS: Exploring models to support trans individuals’ access to care RS: Strategies to improve health outcomes and care experiences for black women with cancer	PPEC developed in collaboration with patient, family, and caregiver partners and engagement leads from OHTs, the MPFAC Chair, and the Ministry of Health. This framework outlines the competencies, supports and enablers needed to build engagement-capable OHTs along with a one-stop shop of resources to facilitate learning and development. The Muskoka and Area OHT developed an FAQ document to support learning about PFC partnership, engagement, and co-design. The Institute for Better Health created an OHT Patient, Caregiver & Community Engagement Learning Series Workbook 1: Communication, compassion & empathy Workbook 2: Bearing witness to lived experience Workbook 3: Equity, diversity and inclusion Workbook 4: Leaning into the challenges Workbook 5: Preparing for engagement activities Workbook 6: Engagement methods Workbook 7: Evaluating engagement
9) Proactive patient and public engagement	RB14 on caregiver empowerment Rapid synthesis on empowering caregivers to deliver home-based restorative care Citizen panel on engaging with patients, families and caregivers to support Ontario Health Teams Citizen brief Citizen panel summary Plain language summary - Five areas should be prioritized to increase public participation and influence in local decision-making	Change Foundation’s inventory of
10) Responsive patient relations	Plain language summary - Patient‐reported health information and patient education can improve healthcare professionals’ adherence to recommended clinical practice
11) Patient values
12) Community engagement	RB5 on community engagement RB25 on Ontario French-language health-planning entities and how they can support OHTs as a health-system partner Webinar on engaging and improving care for francophone communities Webinar on how OHTs can meaningfully engage their community and develop appropriate mechanisms for communication Plain language summary - Community engagement, culture centeredness, systems thinking, and integrated knowledge translation are key to implement health interventions in Indigenous communities	East and Downtown East Toronto OHTs' framework for community engagement ETHP community engagement event checklist HCSL community map prototype and database
13) Indigenous peoples engagement
14) Cultural sensitivity

Building block #4: Patient care and experience (how are patient experiences and outcomes measured & supported?)
[Parts of ‘Section 1: ‘About your population’ (question 1.2 about who will be your focus in year 1) and ‘Section 4: How will you transform care’ in the full application]

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Domain	RISE resources	Partner resources	Ministry resources	Curated searches
All or most domains	Webinar on population-health management OHT provincial learning and improvement forum Day 2 highlights and key messages All day 2 resources RB6: Population-health management	HSPN webinar on logic models HCSL care pathways for youth that can be used in population-health management
15) Proactive patient identification
16) Individualized care planning
17) Care pathways
18) Health literacy support	Plain language summary - Organizations can respond to the health literacy needs of patients by improving health information and services and making them easier to understand, access, and apply
19) Digital access to health information

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